SHIPPING AND RETURNS
Shipping Policy
Shipping Policy
We make every effort to ship all in stock items within 3 - 5 business days (excluding holidays/weekends).
Every item is thoroughly inspected prior to shipping/delivery. Items are securely packaged for shipping.
Currently, we are only able to ship within the continental U.S.
**Please allow 5 to 10 business days in transit for delivery (standard shipping). Note that days in transit begin on the next business day following shipping confirmation.
Delivery times are estimates, and while we do everything we can to ensure receipt of your purchase in a timely manner, we cannot guarantee a specific arrival date.
Return & Exchange Policy
Return/Refund Policy
We hope you enjoy our products as much as we do!
At Mahogany Gail Collection, we are committed to providing high-quality products. Due to the nature of our products, we cannot accept returns or exchanges on opened items for health and safety reasons.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return and send back item. THIS ONLY APPLIES to UNOPENED, UNUSED products that are not damaged. NOTE: Cosmetics and bath products MUST have the untampered shrink wrap still in place.
You will need the receipt/proof of purchase with order number and items must be in original packing. Unless we sent the wrong item, return shipping fees will not be reimbursed.
To start a return, you can contact us at info@shopmahoganygail.com or mahoganygailcollection@gmail.com. Returns are pending approval. Do not mail returns prior to contacting us. All criteria must be met for your return to be accepted. We will evaluate your claim and issue a replacement for same item (if damaged), or refund. Any refund will be processed to your original method of payment.
All items are carefully inspected before shipping.
Please read information provided for each item before purchase. Note that cosmetic colors may appear different due to computer settings. Please make selections carefully and email us with any questions prior to purchase.
mahoganygailcollection@gmail.com